Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal identification information: Name, email address, WhatsApp number, and country which you provide during registration or onboarding.
• Financial information: We use secure third-party payment gateways (e.g., Paystack, NOWPayments) to process transactions. We do not store your private card or wallet data on our servers.
• Usage data: Information on how the Service is accessed and used, including hardware diagnostics, IP addresses, and session participation logs.

2. How We Use Your Data

The collected data is used for various purposes:

• To provide and maintain our Service, including access to Live Trade Rooms.
• To notify you about changes to our Service (e.g., high-impact market news).
• To provide customer support and process referral rewards.
• To monitor the usage of our Service and detect, prevent, and address technical issues.

3. Data Security

The security of your data is critical to us. We implement industry-standard encryption protocols for all data transmission. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security over the internet.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service (e.g., LiveKit for audio streaming, Green API for WhatsApp messaging, Microsoft Clarity for analytics). These third parties have access to your Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Your Privacy Rights

Depending on your location, you may have the right to access, update, or request deletion of your information. Please contact us to exercise these rights.

6. Mobile App Permissions

To provide a fully interactive experience, our mobile application requires certain permissions on your device:

• Microphone/Audio: Required for participation in Live Trade Rooms. This allows you to listen to live broadcasts and speak during interactive sessions.
• Photo Gallery/Media: Required for functionality such as uploading screenshots of your trade results, sharing proof of payment, or attaching media to support tickets.

You can manage these permissions at any time through your device's system settings. Please note that disabling these permissions may limit your ability to use certain features of the Service.